PERILAKU HUMOR PEMIMPIN DAN WORK-FAMILY BALANCE KARYAWAN: SEBUAH PENJELASAN DARI MEKANISME LEADER- MEMBER EXCHANGE DI BPJS KETENAGAKERJAAN WILAYAH SUMBARRIAU

Authors

  • Ray Boni Afit Sekolah Pasca Unilak
  • M. Rasyid Abdillah Sekolah Pasca Unilak
  • Zamzami Zamzami Universitas Lancang Kuning

DOI:

https://doi.org/10.35446/dayasaing.v11i3.2520

Abstract

This study aims to analyze the effect of leader humor behavior on employees’ work-family balance (WFB) with Leader-Member Exchange (LMX) as a mediating variable. The balance between work and family life has become an important issue in modern human resource management, particularly in public institutions such as BPJS Ketenagakerjaan, which demands both high performance and psychological well-being. This research applies a quantitative approach using a survey method involving 160 respondents from BPJS Ketenagakerjaan Regional Office of Sumbarriau. Data were analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS) with WarpPLS 5.0 software. The results reveal that leader humor behavior positively and significantly influences LMX and WFB, and LMX significantly mediates the relationship between leader humor and work-family balance. These findings emphasize that positive humor strengthens the emotional connection between leaders and subordinates, thereby enhancing employees’ psychological well-being. Theoretically, this study expands the understanding of social exchange theory within the context of humanistic leadership, while practically offering implications for developing leadership styles that promote work-life harmony.

References

An, J., Di, H., Yang, Z., & Yao, M. (2023). Does my humor touch you? Effect of leader self-deprecating humour on employee silence: The mediating role of leader-member exchange. Psychology Research and Behavior Management, 1677-1689.

Abdillah, R. (2021). Peran Leader-Member Exchange dalam Meningkatkan Perilaku Proaktif Karyawan. Jurnal Psikologi dan Manajemen, 9(2), 112– 125.

Allen, T. D., Johnson, R. C., Kiburz, K. M., & Shockley, K. M. (2013). Work– family conflict and flexible work arrangements: Deconstructing flexibility. Personnel Psychology, 66(2), 345–376.

Bernerth, J. B., Armenakis, A. A., Feild, H. S., Giles, W. F., & Walker, H. J. (2007). Leader–member social exchange (LMSX): Development and validation of a scale. Journal of Organizational Behavior, 28(8), 979–1003.

Cooper CD, Kong DT, Crossley CD. Leader humor as an interpersonal resource: integrating three theoretical perspectives. Acad Manage J. 2018;61 (2):769–796. doi:10.5465/amj.2014.0358

Carlson, D. S., Grzywacz, J. G., & Zivnuska, S. (2009). Is work–family balance more than conflict and enrichment? Human Relations, 62(10), 1459–1486.

Cooper, C. D. (2005). Just joking around? Employee humor expression as an ingratiatory behavior. Academy of Management Review, 30(4), 765–776.

Cooper, C. D., Kong, D. T., & Crossley, C. (2018). Leader humor as an interpersonal resource: Integrating three theoretical perspectives. Academy of Management Journal, 61(2), 769–796.

Cropanzano, R., & Mitchell, M. S. (2005). Social exchange theory: An interdisciplinary review. Journal of Management, 31(6), 874–900.

Frone, M. R. (2003). Work–family balance. In J. C. Quick & L. E. Tetrick (Eds.), Handbook of occupational health psychology (pp. 143–162). Washington, DC: APA.

Gerstner, C. R., & Day, D. V. (1997). Meta-analytic review of leader–member exchange theory: Correlates and construct issues. Journal of Applied Psychology, 82(6), 827–844.

Graen, G. B., & Uhl-Bien, M. (1995). Relationship-based approach to leadership: Development of leader–member exchange (LMX) theory of leadership over 25 years: Applying a multi-level multi-domain perspective. The Leadership Quarterly, 6(2), 219–247.

Greenhaus, J. H., & Allen, T. D. (2011). Work–family balance: A review and extension of the literature. In Handbook of occupational health psychology

(2nd ed., pp. 165–183). Washington, DC: American Psychological Association.

Greenhaus, J. H., & Powell, G. N. (2006). When work and family are allies: A theory of work–family enrichment. Academy of Management Review, 31(1), 72–92.

Hammer, L. B., Kossek, E. E., Yragui, N. L., Bodner, T. E., & Hanson, G. C. (2009). Development and validation of a multidimensional measure of family supportive supervisor behaviors (FSSB). Journal of Management, 35(4), 837–856.

Haar, J. M., Russo, M., Suñe, A., & Ollier-Malaterre, A. (2014). Outcomes of work–life balance on job satisfaction, life satisfaction and mental health: A study across seven cultures. Journal of Vocational Behavior, 85(3), 361– 373.

Hobfoll, S. E. (1989). Conservation of resources: A new attempt at conceptualizing stress. American Psychologist, 44(3), 513–524.

Ilies, R., Nahrgang, J. D., & Morgeson, F. P. (2007). Leader–member exchange and citizenship behaviors: A meta-analysis. Journal of Applied Psychology, 92(1), 269–277.

Kahn, R. L., Wolfe, D. M., Quinn, R. P., Snoek, J. D., & Rosenthal, R. A. (1964). Organizational stress: Studies in role conflict and ambiguity. New York: Wiley.

Kim, T. Y., Liu, Z., & Diefendorff, J. M. (2017). Leader–member exchange and organizational citizenship behavior: A meta-analytic review. Journal of Management, 43(4), 1038–1065.

Liden, R. C., & Maslyn, J. M. (1998). Multidimensionality of leader–member exchange: An empirical assessment through scale development. Journal of Management, 24(1), 43–72

Martin R, Guillaume Y, Thomas G, et al. Leader–member exchange (LMX) and performance: a meta–analytic review. Pers Psychol. 2016;69 (1):67–121. doi:10.1111/peps.12100 15.

Mulligan R, Ramos J, Martín P, Zornoza A. Inspiriting innovation: the effects of leader-member exchange (LMX) on innovative behavior as mediated by mindfulness and work engagement. Sustainability-Basel. 2021;13(10):5409. doi:10.3390/su13105409

McNall, L. A., Masuda, A. D., & Nicklin, J. M. (2010). Flexible work arrangements, job satisfaction, and turnover intentions: The mediating role of work-to-family enrichment. The Journal of Psychology, 144(1), 61–81.

Mesmer-Magnus, J., Glew, D. J., & Viswesvaran, C. (2012). A meta-analysis of positive humor in the workplace. Journal of Managerial Psychology, 27(2), 155–190.

Pundt A. The relationship between humorous leadership and innovative behavior. J Manage Psychol. 2015;30(8):878–893. doi:10.1108/JMP-03- 2013-0082 9.

Michel, J. S., Kotrba, L. M., Mitchelson, J. K., Clark, M. A., & Baltes, B. B. (2011). Antecedents of work–family conflict: A meta-analytic review. Journal of Organizational Behavior, 32(5), 689–725.

Wayne, J. H., Casper, W. J., Matthews, R. A., & Allen, T. D. (2006). Family- supportive organization perceptions and organizational commitment: The mediating role of work–family conflict and enrichment. Journal of Vocational Behavior, 69(3), 512–531.

Yam, K. C., Christian, M. S., Wei, W., Liao, Z., & Nai, J. (2018). The mixed blessing of leader sense of humor: Examining costs and benefits. Academy of Management Journal, 61(1), 348–369

Yam KC, Christian MS, Wei W, et al. The mixed blessing of leader sense of humor: examining costs and benefits. Acad Manage J. 2018;61 (1):348–369. doi:10.5465/amj.2015.1088 10.

Downloads

Published

2025-11-09 — Updated on 2025-11-09

Versions