Jurnal Bisnis Kompetitif

PENGARUH BUDAYA ORGANISASI, KOMPETENSI KERJA DAN BEBAN KERJA TERHADAP KINERJA PEGAWAI DINAS PENDIDIKAN PROVINSI RIAU

2024-04-03T01:03:51+07:00

ABSTRACT

THE EFFECT OF ORGANIZATIONAL CULTURE, JOB COMPETENCE AND WORKLOAD ON THE PERFORMANCE OF EMPLOYEES OF DEPARTMENT EDUCATION PROVINCIAL RIAU

This study aims to determine and analyze the effect of organizational culture, job competence and workload on the performance of employees of Departmen Education Provincial Riau. This research is a quantitative study with a research sampling method, namely the saturated sample Dispropotionate Stratified Random Sampling, which is a sampling technique when all members of the population are used as samples with a sample of 126 respondents. The data analysis method used in this research is multiple linear regression analysis using SPSS v. 24. The results of this study are organizational culture variables have a positive and significant effect on the performance of employees of Departmen Education Provincial Riau, job competence variables have a positive and significant effect on the performance of employees of Departmen Education Provincial Riau, and workload variables have a positive and insignificant effect on the performance of employees of Departmen Education Provincial Riau

Keywords: Organizational culture, job competence, workload on the performance of employees.

PENGARUH PENGETAHUAN DAN KEMUDAHAN TERHADAP KEPUTUSAN PENGGUNA DAN KEPUASAN KONSUMEN DALAM MELAKUKAN TRANSAKSI NON TUNAI QRIS (QUICK RESPONSE CODE INDONESIAN STANDARD) DI KOTA PEKANBARU

2024-05-16T21:51:52+07:00

This study aims to determine how much influence the things that influence User Decisions and Consumer Satisfaction in Making Non-Cash Transactions QRIS (Quick Response Code Indonesian Standard) in Pekanbaru City. Primary data was collected using a questionnaire as an instrument and structured interviews were used as a complement in proving the research results. This study used 100 samples of QRIS (Quick Response Code Indonesian Standard) users in Pekanbaru City as respondents using the Non Probability Sampling Technique. With the minimum age of 17 years, using, having made non-cash transactions using QRIS, and domiciled in Pekanbaru City. The method used is Explanatory Research with data analysis tests, instrument tests, classic assumption tests, hypothesis testing, and path analysis as data testing paths as well as by the statistical product and service solution software application (SPSS version 21).

The results of this study indicate that (1) Knowledge influences User Decisions in Making Non-Cash Transactions QRIS (Quick Response Code Indonesian Standard) in Pekanbaru City; (2) Convenience has an effect but is weak on User Decisions in Making Non-Cash Transactions QRIS (Quick Response Code Indonesian Standard) in Pekanbaru City; (3) User Decisions affect Consumer Satisfaction in Using QRIS (Quick Response Code Indonesian Standard) Non-Cash Transactions in Pekanbaru City; (4) The direct effect of knowledge on user decisions is greater than the indirect effect of knowledge on user decisions and consumer satisfaction in conducting QRIS non-cash transactions in Pekanbaru City (5) the direct effect of convenience on decisions is greater than the indirect effect of convenience on customer satisfaction in Conduct QRIS Non-Cash Transactions in Pekanbaru City.

Keywords: Non-Cash Transactions, Convenience, Knowledge, User Decision, Consumer Satisfaction

HUBUNGAN BUDAYA ORGANISASI DAN KEPUASAN KERJA : MEKANISME PERILAKU PEMIMPIN

2024-06-10T14:27:11+07:00

Penelitian ini bertujuan untuk menjelaskan secara ilmiah hubungan budaya organisasi terhadap kepuasan kerja. Lebih khusus, penelitian ini berupaya menjelaskan mekanisme mediasi dari perilaku pemimpin didalam hubungan tersebut. Dengan memanfaatkan sampel sebanyak 146 pegawai yang bekerja di salah satu instansi pendidikan pada salah satu kota di salah satu provinsi di Indonesia, penelitian ini menemukan bahwa budaya organisasi berpengaruh positif terhadap kepuasan kerja. Secara khsusus, penelitian ini menemukan perilaku pemimpin memediasi hubungan antara budaya organisasi dan kepuasn kerja.

Kata Kunci/Keywords: budaya organisasi; kepuasan kerja; perilaku pemimpin