Jurnal Daya Saing

PENGARUH MOTIVASI, KOMPENSASI, DAN PELATIHAN KERJA TERHADAP KINERJA KARYAWAN SALES PADA PT TELKOMSEL CABANG LUBUK PAKAM

Meri Nandani, Yusriadi Yusriadi — Sat, 31 Oct 2026 00:00:00 +0700

This study examines the effects of work motivation, compensation, and training on sales employee performance at PT Telkomsel Lubuk Pakam Branch. A quantitative associative approach was used. The population consisted of 53 permanent sales employees, all of whom were included through saturated sampling. Data were collected using a Likert-scale questionnaire and company documentation, then analyzed using descriptive statistics, validity and reliability tests, classical assumptions, multiple linear regression, t-test, F-test, and coefficient of determination. Motivation had a positive and significant effect on performance (B=0.287; β=0.283; t=2.012; p=0.050), compensation had a positive and significant effect (B=0.770; β=0.748; t=3.921; p<0.001), while training had a significant negative effect (B=-0.488; β=-0.446; t=-2.100; p=0.041). Simultaneously, the three predictors significantly affected performance (F=7.901; p<0.001). R² was 0.326 and Adjusted R² was 0.285. Compensation was the strongest predictor. The negative training coefficient highlights the importance of training-job fit, delivery methods, transfer of learning, and training-time management in sales work.

Keywords: work motivation; compensation; training; employee performance; sales

STRATEGI PENINGKATAN INDEKS PEMBANGUNAN MANUSIA (IPM) KABUPATEN INDRAGIRI HULU MELAMPAUI RATA- RATA IPM PROVINSI RIAU

Ateng Ariono — Tue, 03 Nov 2026 00:00:00 +0700

This policy paper aims to analyze human development issues in Indragiri Hulu Regency and formulate policy alternatives to sustainably improve the Human Development Index (HDI), focusing on enhancing the value-added of agricultural products, local economic diversification, MSME development, and access to markets and economic facilities to strengthen income, education, and health. The methodology combines Bardach’s (2012) comparative policy analysis and Dunn’s (1999) approach, evaluating technical, economic, political, and administrative feasibility, and assessing program alignment within the RPJMN 2025–2029, Riau Province RPJMD, and Indragiri Hulu Regency RPJMD. The analysis indicates that agricultural product downstreaming and economic diversification are the most effective strategies for improving HDI by increasing per capita income, expanding employment opportunities, enhancing access to education and health, and empowering communities through MSMEs and agritourism. The policy demonstrates high feasibility, strong political support, and alignment with national and regional development priorities, making it a recommended priority strategy to enhance quality of life and HDI achievements in Indragiri Hulu Regency

ANALISIS KUALITAS LAYANAN DENGAN MENGGUNAKAN METODE SERVQUAL DI LSP P1 UNIVERSITAS ISLAM 45 BEKASI

Amanda Morlian, Setyo Supratno — Wed, 04 Nov 2026 00:00:00 +0700

This study aims to analyze the quality of certification services at the Professional Certification Institute (LSP) P1 of Universitas Islam 45 Bekasi using the SERVQUAL method. The study employed a descriptive quantitative approach involving 267 respondents and 15 indicators across five dimensions: Tangibles, Reliability, Responsiveness, Assurance, and Empathy. Data analysis included the calculation of average perception, expectation, gap scores, paired samples correlation, and paired samples t-test. The results show that the average perception scores ranged from 4.21 to 4.44, while expectation scores ranged from 4.40 to 4.60. All indicators exhibited negative gap values, with an overall average gap of −0.178. Reliability recorded the largest gap (−0.223), followed by Responsiveness (−0.210), Assurance (−0.180), Tangibles (−0.160), and Empathy (−0.117). The paired samples t-test revealed significant differences in 14 indicators, while one indicator showed no significant difference. These findings indicate the need to improve service quality, particularly in reliability and responsiveness, to meet participants' expectations and support continuous improvement in certification services.

FROM RESOURCE-BASED ECONOMY TO ECONOMIC DIVERSIFICATION: STRUCTURAL TRANSFORMATION AND SECTORAL DYNAMICS IN RIAU PROVINCE

Tue, 10 Nov 2026 00:00:00 +0700

Riau Province's economy has long rested on resource extraction, but whether it is genuinely transforming into something more diversified remains an open question. This study examines regional economic development and structural transformation in Riau by identifying leading sectors, assessing sectoral growth, and tracing the shift from a resource-based economy toward a more diversified, value-added structure. Using secondary data on Gross Regional Domestic Product by industry for Riau and Indonesia over 2015–2025, the analysis combines Location Quotient (LQ) to identify economic base sectors, Dynamic Location Quotient (DLQ) to gauge their future prospects, and structural change analysis to compare Riau's sectoral trajectory against the national economy, interpreted through the lens of economic complexity and related variety. The results show that Riau's economic base still rests on Agriculture, Forestry, and Fisheries; Mining and Quarrying; and Manufacturing, though these sectors are heading in different directions. Agriculture and Manufacturing stand out as both leading and prospective, with LQ and DLQ values above one, while Mining and Quarrying remains dominant but is visibly losing relative competitiveness. Structural change analysis further shows Agriculture and Manufacturing growing faster than their national counterparts, pointing toward higher value-added activity. Rather than abandoning resource-based sectors, Riau's transformation appears to run through strengthening linkages between agriculture, manufacturing, trade, and services, with downstream industrialization as the path to more diversified, resilient growth.

PENGARUH MOTIVASI KERJA TERHADAP KINERJA PEGAWAI MEDIASI KEPUASAN KERJA DINAS KETAHANAN PANGAN PROVINSI JAMBI

George Jhosepi Siagian, Zulfina Adriani, Dwi Kurniawan — Mon, 02 Nov 2026 00:00:00 +0700

Penelitian ini bertujuan untuk menganalisis pengaruh motivasi kerja terhadap kinerja pegawai dengan kepuasan kerja sebagai variabel mediasi di Dinas Ketahanan Pangan Provinsi Jambi. Jenis penelitian ini adalah penelitian kuantitatif, data dikumpulkan melalui observasi, wawancara, kuesioner, dan dokumentasi. Analisis data menggunakan teknik Sructural Equation Model (SEM), dengan Partial Least Square (PLS). Hasil penelitian menunjukkan bahwa motivasi kerja berpengaruh positif dan signifikan terhadap kinerja pegawai, motivasi kerja berpengaruh positif dan signifikan terhadap kepuasan kerja, kepuasan kerja berpengaruh positif dan signifikan terhadap kinerja pegawai, dan kepuasan kerja berpengaruh positif dan signifikan dalam memediasi motivasi kerja terhadap kinerja pegawai.

TINJAUAN HUKUM EKONOMI SYARIAH TERHADAP PRAKTIK GHARAR DAN RIBA PADA PERUSAHAAN ASURANSI KONVENSIONAL DI KOTA PEKANBARU

Desi Devrika Devra — Thu, 29 Oct 2026 00:00:00 +0700

This study aims to examine the practice of gharar (uncertainty) and riba (interest) in conventional insurance companies in Pekanbaru City from the perspective of Islamic Economic Law. The research employs a qualitative method with normative juridical and empirical juridical approaches. Data were collected through in-depth interviews with insurance agents and company leaders, field observations, and documentary studies of OJK regulations and DSN-MUI fatwas. The results indicate that conventional insurance products in Pekanbaru substantively contain elements of gharar, as evidenced by obscure contract objects, conditional claim mechanisms, and non-transparent premium management. Furthermore, elements of riba were found through investment of premiums in interest-based instruments. From the Islamic Economic Law perspective, these practices conflict with muamalah principles that prohibit all forms of gharar and riba as stipulated in DSN-MUI Fatwa No. 21/DSN-MUI/X/2001. This study recommends institutional transformation toward a takaful model as a sharia-compliant alternative.

ANALISIS FAKTOR YANG MEMPENGARUHI TINGKAT PENDAPATAN PETANI KELAPA SAWIT DI DESA BUKIT BALING KECAMATAN SEKERNAN

Adinda Aulia Safitri, Zulfanetti Zulfanetti, Dearmi Artis — Mon, 02 Nov 2026 00:00:00 +0700

This study aims to analyze the factors influencing the income of oil palm farmers in Bukit Baling Village, Sekernan District, Muaro Jambi Regency. Oil palm is an important plantation commodity and a major source of income for local communities. However, farmers’ income varies due to technical, social, and economic factors. This study examines the effects of capital, land area, plant age, production costs, farming experience, and labor on farmers’ income in an area that has received limited research attention. A quantitative survey method was applied to 119 respondents selected through simple random sampling. Data were analyzed using multiple linear regression, classical assumption tests, the coefficient of determination, the F-test, and the t-test with SPSS version 27. The results show that all independent variables simultaneously have a significant effect on farmers’ income, with an R² of 57.3%. Partially, land area, production costs, and labor have a positive and significant effect, while capital, plant age, and farming experience have no significant effect. The study concludes that increasing farmers’ income can be supported by optimizing land area, managing production costs efficiently, and utilizing labor effectively

PENGARUH BEBAN KERJA, STRES KERJA, DAN WORK-LIFE BALANCE TERHADAP KINERJA KARYAWAN PADA RUMAH MAKAN KARYAWAN RM ABAH HARJA BANDUNG

Fri, 14 Aug 2026 00:00:00 +0700

This study aims to analyze the effect of workload, work stress, and work-life balance on employee performance at RM Abah Harja Bandung. This research employed a quantitative approach involving 96 employees as respondents. Data were collected via a questionnaire with a five-point Likert scale and analyzed in SPSS using validity and reliability tests, partial significance testing (t-test), simultaneous significance testing (F-test), and the coefficient of determination. The results indicate that all research instruments were valid and reliable. Partially, workload and work stress had a negative and significant effect on employee performance, whereas work-life balance had a positive and significant effect. Simultaneously, workload, work stress, and work-life balance had a significant effect on employee performance, as indicated by an F-value of 47.860 and a significance value of 0.000. The R-square value of 0.609 indicates that the three independent variables explain 60.9% of the variation in employee performance, with the remaining 39.1% attributable to other factors outside the research model. These findings highlight the importance of managing workload and work stress while promoting work-life balance to support improved employee performance.

Keywords: Workload, Work Stress, Work-Life Balance, Employee Performance

STRATEGI PENGEMBANGAN BISNIS OPII KOPI MEMANFAATKAN ANALISIS SWOT (IFAS DAN EFAS) SERTA LEAN CANVAS

Abednego Habibie, Rama Chandra Jaya, Arie Hendra Saputro — Fri, 14 Aug 2026 00:00:00 +0700

OPII KOPI is one of the Micro, Small, and Medium Enterprises (MSMEs) in the coffee beverage sector located in Pontianak, West Kalimantan, which faces increasingly intense business competition challenges. This study aims to formulate a business development strategy for OPII KOPI by utilizing SWOT analysis (IFAS and EFAS) and Lean Canvas. The research method used is qualitative descriptive with a case study approach, where data collection was conducted through interviews, observation, and documentation. The results show that based on the Lean Canvas analysis, OPII KOPI already has nine business elements; however, there are still major problems such as inconsistency in raw materials, suboptimal promotion, limited menu variations, and minimal utilization of digital technology. The IFAS analysis resulted in a total score of 2.95, indicating a strong internal position, with the greatest strengths being premium raw materials (0.80) and strategic location (0.60), while the greatest weakness was inconsistency in raw materials (0.24). The EFAS analysis resulted in a total score of 2.93, indicating a good ability to respond to external factors, with the greatest opportunity being the increasing public interest in coffee (0.72) and the greatest threat being the emergence of many new competitors (0.45). OPII KOPI's strategic position is in Quadrant I (Aggressive Strategy) with an internal factor difference of 1.65 and an external factor difference of 0.59. The recommended development strategies include SO strategies (optimizing coffee quality, utilizing strategic location, using social media for marketing, loyalty programs, and government support), WO strategies (raw material consistency training, adding menu variations, optimizing social media and online services, collaborating with online delivery services, and improving financial management), ST strategies (maintaining premium quality as a differentiator, strategic location as a competitive advantage, maintaining good relationships with customers, and building a strong brand image), and WT strategies (product innovation, increasing social media promotion, determining permanent suppliers, and product diversification). This research is expected to serve as a reference for other MSMEs in formulating more structured and effective business development strategies by utilizing SWOT analysis and Lean Canvas

PENGARUH MOTIVASI KERJA, SISTEM PROMOSI, DAN KOMPETENSI TERHADAP PENGEMBANGAN KARIR KARYAWAN

Thu, 13 Aug 2026 00:00:00 +0700

Career advancement for hotel staff rarely hinges on a single factor, and this study was built around that premise, asking what role work motivation, the promotion system, and employee competency each play in shaping career outcomes at Holiday Inn Bandung Pasteur. A quantitative survey was conducted among 60 employees, drawn through the Slovin formula and simple random sampling from a workforce of roughly 150. After questionnaire responses were processed using multiple linear regression in SPSS, a clear pattern emerged: work motivation on its own carried no statistically meaningful weight (sig. 0.155, exceeding the 0.05 cutoff). The promotion system, on the other hand, stood out as a strong driver its regression coefficient reached 0.453, with significance landing at 0.000. Competency followed a similar trajectory, with a coefficient of 0.395, also significant at the 0.000 level. Considered together, the three predictors accounted for a substantial share of career development outcomes, an F-value of 88.738 (sig. 0.000) and an R² of 0.826 confirming that 82.6 percent of the variance could be traced to this combination. What this ultimately suggests is that at Holiday Inn Bandung Pasteur, building a fair promotion pathway paired with genuine competency development matters more than motivation alone in moving employees forward in their careers

PENGARUH KOMPETENSI DIGITAL, DISIPLIN KERJA, DAN LINGKUNGAN KERJA TERHADAP KINERJA KARYAWAN PADA PT METRO NETWORK SOLUTINS

Tasa Khoyrunnisa, Recky Recky, Ridlwan Muttaqin, Arie Hendra Saputro — Tue, 11 Aug 2026 00:00:00 +0700

Penelitian ini memanfaatkan himpunan data buatan untuk menguji hubungan antara kompetensi digital, disiplin kerja, lingkungan kerja, dan kinerja karyawan dalam skenario pembelajaran statistik. Analisis melibatkan 59 observasi simulatif, dengan setiap variabel dibangun dari lima indikator pada skala respons lima kategori. Proses pengujian mencakup penilaian mutu instrumen, pemeriksaan kelayakan model, dan estimasi regresi linear berganda. Seluruh indikator memenuhi kriteria pengukuran, sedangkan nilai Cronbach’s Alpha berada pada rentang 0,944–0,957. Hasil estimasi menempatkan ketiga prediktor sebagai faktor yang memiliki arah hubungan positif dan signifikan terhadap kinerja. Lingkungan kerja menunjukkan kontribusi relatif paling kuat, disusul kompetensi digital dan disiplin kerja. Secara simultan, model menghasilkan dengan , sedangkan menunjukkan bahwa 73,4% variasi kinerja terakomodasi dalam model. Temuan berbasis simulasi ini memperlihatkan bahwa peningkatan hasil kerja berkaitan dengan kemampuan digital, keteraturan perilaku, dan dukungan organisasi yang memadai.

PENGARUH PELATIHAN, MOTIVASI KERJA, DAN KOMPENSASI TERHADAP KINERJA KARYAWAN DI KLINIK PRATAMA X

Salsabila Desindria, Recky Recky, Andhika Mochamad Siddiq, Kartika Nuradina — Sat, 01 Aug 2026 00:00:00 +0700

The goal of this study is to “investigate the impact of training, work motivation, and compensation on employee performance at Klinik Pratama X”. This study uses a “quantitative method with an associative approach”. The sample group consists of 59 employees at Klinik Pratama X, and the full population was chosen as the sample using a saturation sampling method. Data were gathered by a “questionnaire and analyzed using SPSS Version 25 with multiple linear regression”. Before hypothesis testing, the data were checked for validity, reliability, and classical assumptions. The study's findings reveal that “training had no positive or significant influence on employee performance, with a significance level of 0.734”. Conversely, “job motivation and compensation have positive and substantial effects on employee performance, with p-values of 0.018 and 0.000, respectively”. At the same time, “training, work motivation, and salary all have a substantial effect on employee performance, with a p-value of 0.000, The coefficient of determination (R²) of 0.471 shows that these three variables account for 47.1% of the variation in employee performance, with the remaining 52.9% impacted by other factors”.

PERAN MEDIASI KOMUNIKASI ORGANISASI DALAM HUBUNGAN CHANGE READINESS DAN KINERJA OPERASIONAL (STUDI KASUS: BANDARA HUSEIN SASTRANEGARA BANDUNG)

Sat, 01 Aug 2026 00:00:00 +0700

The success of transformation in the airport sector depends not only on the readiness of human resources but also on how effectively communication functions across organizational units. This study focuses on Husein Sastranegara Airport, Bandung, to investigate whether Organizational Communication serves as a bridge (mediator) between Employee Change Readiness and Operational Performance. Employing a quantitative explanatory research design, the study involved the entire population of 65 employees using a total sampling technique. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM), a variance-based structural equation modeling approach, through SmartPLS version 4. Of the five hypotheses tested, two significant relationships were identified: change readiness positively influences communication effectiveness, and communication effectiveness positively influences operational performance. However, the direct relationship between change readiness and operational performance was found to be insignificant. Furthermore, mediation analysis confirmed that organizational communication acts as a significant mediator, indicating that employee readiness for change contributes to operational performance only when supported by an effective organizational communication system

PENGARUH INDEKS PEMBANGUNAN GENDER, INDEKS KETIMPANGAN GENDER, DAN TINGKAT PARTISIPASI ANGKATAN KERJA PEREMPUAN TERHADAP PRODUK DOMESTIK REGIONAL BRUTO DI PULAU SUMATRA

Viny Isabella, Zulfanetti Zulfanetti, Helen Parkhurst — Tue, 25 Aug 2026 00:00:00 +0700

Inclusive economic development is one of which is the role of gender equality in various sectors, which is reflected through various development indicators.. This study examines the effect of the Gender Development Index, Gender Inequality Index, and Female Labor Force Participation Rate on Gross Regional Domestic Product in the Sumatra region. The study employs a panel data regression analysis method using time series data from 2018–2024 and cross-sectional data from 10 provinces in Sumatra. The results indicate that the dynamics of GDI, GII, FLFPR, and GRDP fluctuated annually during the study period. The panel data regression results using the Random Effect Model (REM) show that GDI, GII, and FLFPR simultaneously have a significant effect on GRDP with a probability value of 0,000000 < 0,05. Partially, GDI and GII have a significant effect on GRDP with probability values of 0,0000 < 0,05, while FLFPR does not have a significant effect on GRDP with a probability value of 0,8150 > 0,05.

Keywords: Gross Regional Domestic Product; Gender Development Index; Gender Inequality Index; Women’s LFPR; Economic Growth.

PENGARUH PELATIHAN, MOTIVASI, EVALUASI TERHADAP KINERJA PADA KELOMPOK TANI DESA SUNGAI KUMANGO

Nuraisah Nuraisah, Afrijal Afrijal, Heffi Christya Rahayu — Tue, 25 Aug 2026 00:00:00 +0700

This study aims to analyze the effects of training, motivation, and evaluation on the performance of farmer groups in Sungai Kumango Village. The research employed a quantitative method using multiple linear regression analysis. Data were collected through questionnaires distributed to 45 respondents. The results showed that, partially, training had a positive and significant effect on performance, motivation had a positive and significant effect on performance, and evaluation also had a positive and significant effect on performance. Simultaneously, the three variables had a significant effect of 86.1% on the performance of the farmer group, while the remaining 13.9% was influenced by other factors not examined in this study. These findings provide recommendations for farmer groups to continuously improve the frequency and quality of training according to members’ needs and strengthen the evaluation system regularly so that the performance of farmer group members can continue to improve.

PENGARUH KUALITAS LAYANAN ADMINISTRASI, KEUANGAN, DAN PERPUSTAKAAN TERHADAP KEPUASAN MAHASISWA STIE TUAH NEGERI

Rispa Eliza, Nasrullah Nasrullah, Meri Yanti, Indah Maha Sari — Tue, 04 Aug 2026 00:00:00 +0700

This study aims to analyze the effect of administrative, financial, and library service quality on student satisfaction at Sekolah Tinggi Ilmu Ekonomi (STIE) Tuah Negeri. A quantitative approach with an associative causal design was applied to 114 active students selected through non-probability (accidental) sampling. Data were collected via a five-point Likert scale questionnaire and analyzed using multiple linear regression. Results show that: (1) administrative service quality has a positive and significant partial effect on student satisfaction (Beta = 0,253; sig = 0,001); (2) financial service quality has a positive and significant partial effect on student satisfaction (Beta = 0,371; sig = 0,000); (3) library service quality has a positive and significant partial effect on student satisfaction (Beta = 0,347; sig = 0,000); and (4) simultaneously, the three variables significantly influence student satisfaction (F = 215,800; sig = 0,000) contributing 85,5%. These findings confirm the strategic importance of integrated service quality management for higher education institutions.

PENGARUH PENGAWASAN TERHADAP DISIPLIN KERJA KARYAWAN PADA PT. XYZ

Teguh Hendra, Aai Mustika — Tue, 28 Jul 2026 00:00:00 +0700

Essentially, every organization requires a workforce with good work discipline. To achieve this good work discipline, leaders or heads of an institution must be able to supervise their employees' work performance and identify and monitor errors made by employees in carrying out their assigned tasks. This study aims to determine the effect of supervision on employee work discipline at PT. XYZ, with a sample of 87 employees. The results of a simple linear regression test yielded a value of Y = 18.035 + 0.476X. The t-test hypothesis test results showed that the calculated t-value (4.374) was greater than the t-table value (1.988) with a significance level of 0.000 < 0.05, indicating that supervision influences work discipline. The coefficient of determination (R²) test yielded a value of 0.184, or 18.4%. The remaining 81.6% (100-18.4) was influenced by other variables not examined in this study. Therefore, this study concludes that supervision influences employee work discipline at PT. XYZ

PENGARUH PERILAKU KERJA INOVATIF TERHADAP KINERJA UMKM

Fatkhurahman Fatkhurahman, Aznuriyandi Aznuriyandi, Rita Wiyati — Mon, 10 Aug 2026 00:00:00 +0700

This study aims to analyze the impact of innovative work behavior on the performance of Micro, Small, and Medium Enterprises (MSMEs) in Pekanbaru City. Innovative work behavior is a crucial factor in boosting MSME competitiveness, driven by an individual's ability to generate, develop, and implement new ideas that enhance business effectiveness and efficiency. A quantitative approach utilizing a survey method was employed. The study population consisted of MSME managers in Pekanbaru City, with a sample of 395 respondents selected via purposive sampling. Data were collected through questionnaires using a five-point Likert scale. Simple linear regression analysis was used to examine the influence of innovative work behavior on MSME performance. The results indicate that innovative work behavior has a positive and significant effect on MSME performance. This is evidenced by a regression coefficient of 1.228, a standardized beta coefficient of 0.860, a calculated t-value of 33.477, and a significance level of 0.000 (p < 0.05). These findings suggest that higher levels of innovative work behavior among MSME managers lead to superior business performance. Innovative work behavior enables MSME players to create creative solutions, improve product and service quality, adapt to changing business environments, and strengthen business competitiveness. The study implies that fostering a culture of innovation, enhancing human resource competencies, and providing training and mentoring support from the government and relevant institutions are vital strategies for sustainably improving MSME performance.

PENGARUH KEMAMPUAN DIRI AI TERHADAP PERILAKU INOVASI DENGAN MEDIASI KETERIKATAN KERJA

Nunik Handriani, Adi Rahmat, Nofrizal Nofrizal — Thu, 27 Aug 2026 00:00:00 +0700

: This study aims to analyze the effect of AI self-efficacy on innovative behavior, with work engagement as a mediating variable among civil servants (ASN) in the Planning Division of Kampar Regency. The study employed a quantitative approach with a causal research design. Data were collected through questionnaires from 160 civil servants and analyzed using Structural Equation Modeling-Partial Least Squares (SEM-PLS) with WarpPLS 8.0. The results show that AI self-efficacy has a positive and significant effect on innovative behavior, with a path coefficient of 0.498 (p < 0.001). AI self-efficacy also has a positive and significant effect on work engagement at 0.681 (p < 0.001), while work engagement positively and significantly affects innovative behavior at 0.381 (p < 0.001). Furthermore, work engagement partially mediates the effect of AI self-efficacy on innovative behavior, with an indirect effect of 0.260 (p < 0.001). These findings highlight the importance of strengthening AI competencies and work engagement to promote innovative behavior among civil servants in public-sector digital transformation.

PENGARUH PERCEIVED STRESS TERHADAP BEBAN KERJA MELALUI EFIKASI DIRI KARYAWAN PADA PERUSAHAAN YANG BERGERAK DI BIDANG KEHUTANAN

Mulyono Mulyono, Adi Rahmat, Richa Afriana Munthe — Thu, 27 Aug 2026 00:00:00 +0700

This study aims to analyze the effect of perceived stress on workload, mediated by employee self-efficacy, within a forestry company. A quantitative approach with a causal research design was employed. The sample consisted of 148 Forest Management Technical Personnel (GANISPH) from PT Arara Abadi. Data were collected using Likert-scale questionnaires and analyzed via the Partial Least Squares (PLS) method using WarpPLS 8.0. The results indicate that perceived stress has a positive and significant effect on workload (β=0.26; p<0.01), whereas it has a negative and significant effect on self-efficacy (β=-0.18; p<0.01). Self-efficacy was found to have a negative and significant effect on workload (β=-0.27; p<0.01). Furthermore, self-efficacy was shown to partially mediate the effect of perceived stress on workload. These findings suggest that increased perceived stress can heighten the perception of workload, while self-efficacy acts as a personal resource that helps employees manage job demands. This study reinforces the perspectives of the Job Demands-Resources Model and Social Cognitive Theory in explaining the relationships between stress, self-efficacy, and workload within the forestry sector.

Keywords: Erceived Stress, Beban Kerja, Efikasi Diri, Karyawan Kehutanan, Job Demands-Resources Model