PENILAIAN KINERJA KEUANGAN LPD DESA PAKRAMAN ISEH MENGGUNAKAN METODE BALANCED SCORECARD

Abstract

The purpose of this study was to determine the financial performance of LPD
Iseh Village using the Balanced Scorecard method. This research uses qualitative and
quantitative methods. The data collection techniques used in this study were interviews
and documentation, in which the chairmen and employees of the Iseh Village LPD were
used as respondents. The data analysis technique used in this research is descriptive
quantitative. Based on the results of research on the financial perspective starting from
the ratio of capital, liquidity, and profitability can be categorized as healthy according to
the valuation standards. From a customer perspective, as measured by acquisition,
retention and profitability, customers can be categorized as healthy. In the perspective of
internal business processes measured by the interview method can be categorized as
healthy. And from the perspective of learning and growth as measured by Human
Resources (HR), technology systems and company procedures can be categorized as
healthy.