PENGARUH PERSONAL CONTROL DAN CULTURAL CONTROL TERHADAP EMPLOYEE PERFORMANCE PADA RUMAH SAKIT JIWA KOTA PEKANBARU

Authors

  • Faizah Kamilah FEB Universitas Lancang Kuning
  • Zulia Khairani FEB Universitas Lancang Kuning
  • Efrita Soviyanti FEB Universitas Lancang Kuning

DOI:

https://doi.org/10.35446/dayasaing.v10i3.1813

Keywords:

personal control, cultural control, employee performance

Abstract

This research aims to analyze the influence of the Management Control System (personal control and cultural control) on Employee Performance at the Pekanbaru City Mental Hospital. The data analysis method used is multiple linear regression, F test and t test are used to analyze the data. Data was obtained through a questionnaire method with a Likert scale. The independent variables in this research are personal control and cultural control. Meanwhile, the dependent variable is organizational performance. Data obtained with the help of SPSS 23 software. The results of this research are that personal control and cultural control have a significant influence on organizational performance

 

Keywords: personal control, cultural control, employee performance

References

Abdel-Halim, A. M. S., & Ahmed, M. N. (2021). Evaluating the usefulness of two proposed performance management frameworks: evidence from business practice. Journal of Accounting & Organizational Change, 18(3), 485–507.

Alharbi, I. B., Jamil, R., Mahmood, N. H. N., & Shaharoun, A. M. (2022). Exploring the Relationships Between Organizational Culture, Management Control System and Organizational Innovation. Global Business Review, 23(3), 662–675. https://doi.org/10.1177/0972150919870341

Berry, A. J., Broadbent, J., & Otley, D. T. (2019). Management control theory. In Management Control Theory. books.google.com. https://doi.org/10.4324/9780429422553

Beuren, I. M., Santos, V. dos, & Bernd, D. C. (2022). Effects of using the management control system on individual performance with the intervenience of feedforward and organizational learning. Journal of Knowledge Management, 26(4), 1042–1060.

Bortoluzzi, D. A., Lunkes, R. J., Santos, E. A. dos, & Mendes, A. C. A. (2020). Effect of online hotel reviews on the relationship between defender and prospector strategies and management controls. International Journal of Contemporary Hospitality Management, 13(12), 3721–3745. https://doi.org/10.1108/IJCHM-04-2020-0297

Espinosa Sáez, D., Ortiz-Rendón, P. A., & Munuera Alemán, J. L. (2022). The influence of formal and informal control on market and financial results. Spanish Journal of Marketing-ESIC, 26(1), 44–60.

FoEh, N. K. S. J. E. H. J. (2018). Kinerja Organisasi. Deepublish. https://books.google.co.id/books?id=itV5DwAAQBAJ

Frare, A. B., Cruz, A. P. C. da, Lavarda, C. E. F., & Akroyd, C. (2022). Packages of management control systems, entrepreneurial orientation and performance in Brazilian startups. Journal of Accounting and Organizational Change, 18(5), 643–665. https://doi.org/10.1108/JAOC-04-2021-0052

Klein, L., Beuren, I. M., & Dal Vesco, D. (2019). Effects of the management control system in unethical behaviors. RAUSP Management Journal, 54(1), 54–76. https://doi.org/10.1108/RAUSP-06-2018-0036

Laguir, L., Laguir, I., & Tchemeni, E. (2019). Implementing CSR activities through management control systems: A formal and informal control perspective. Accounting, Auditing & Accountability Journal.

Merchant, K. A., & Otley, D. (2020). Beyond the systems versus package debate. Accounting, Organizations and Society, 86, 101185.

Merchant, K. A., & Van der Stede, W. A. (2007). Management control systems: performance measurement, evaluation and incentives. Pearson education.

Ong, T. S. (2019). Organisational culture, environmental management control systems, environmental performance of Pakistani manufacturing industry. International Journal of Productivity and Performance Management, 68(7), 1293–1322. https://doi.org/10.1108/IJPPM-05-2018-0187

Rehman, S. U. (2020). MCS package and entrepreneurial competency influence on business performance : the moderating role of business strategy. https://doi.org/10.1108/EJMBE-04-2020-0088

Downloads

Published

2024-11-20 — Updated on 2024-11-20

Versions

Issue

Section

Articles